1. Free Shipping:
We are pleased to offer free shipping on all orders. Product prices include shipping charges, ensuring a worry-free shopping experience.
2. Shipping Time
After the order is generated,we will ship it in 3-7 working days,then it is expected to be delivered to the customer in7-15 days. Except for special reasons and irresistible reasons.
Missing/Lost Packages morningstarhx is not responsible if an incorrect address is provided during the checkout process. You must ensure that your billing and shipping addresses are accurate before proceeding with your order. If we make an error, we will be fully responsible for the original order and any associated charges.
Warehouse Operations and Shipping Delays Our warehouses operate during standard business hours, Monday through Friday, excluding holidays. In the event of a holiday, we will take necessary measures to minimize shipment delays and ensure timely shipments.
3. Shipping Country
Shipping Destinations We currently offer shipping to the following countries:
United States (excluding Alaska, Hawaii and Puerto Rico)，Singapore，France，Germany，Australia，Austria，Belgium，Canada，Czechia，Denmark，Estonia，Finland，France， Germany，Greece，Hungary，lreland，lsrae，ltaly，Luxembourg，Mexico，Netherlands，New Zealand，Norway，Portugal，Poland，Russia，Singapore，South Korea，Spain，Sweden，Switzerland，United Kingdom，UAE, Saudi Arabia, Qatar,
Please note that there may be restrictions in specific areas of these countries that may affect shipping availability.
lf you are outside these countries,you can contact us at morningstarhx96@hotmail.com or consult about any product’s delivery regions by WhatsApp：+86 15986756757 .
4. Customs Fees
Any customs fees incurred after the goods are shipped will be borne by the customer. By purchasing our products, you acknowledge that one or more packages may be shipped to you and customs fees may be payable upon arrival in your country.
5. Tracking Message
Once your order ships, you will receive an email with a tracking number. But please note that when shipping is free, tracking information may not always be available.
“No information available at this time” tracking status For some shipping companies, it may take 3-7 business days for tracking information to be updated in their system. If your order was placed more than 7 working days ago and you still have no information about the tracking number, please feel free to contact us. We will assist you in obtaining the necessary information.
Combined Shipping For logistical reasons, items of the same purchase may sometimes be shipped in separate packages, even if combined shipping is specified.
morningstarhx96@hotmail.com. We will communicate with the transportation department in a timely manner.
Email: morningstarhx96@hotmail.com